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Safe Workflows Overview

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Reporting of Safety events and concerns at UNC via the SAFE system: Physician/APP workflow basics & Advanced topics for service line leaders

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UNC adheres to JUST CULTURE Principles

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What happens to my SAFE report?

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SAFE TOPICS COVERED in this PowerPoint

Basic steps: How to file a report How to check on the status of your report Options for escalation of Safety concerns

Advanced Topics -- Service line Leader specific: Viewing all reports for your area How to leave comments How to task a report How to “complete” a task

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UNC Medical Center Homepage

EPIC ‘References’ tab

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Options for escalation of Safety Issues

SAFE Report via SAFE System Escalation to Medicine Safety Committee – Lisa Huntsinger (Nursing Director & Assoc Director), Clare Mock (DOM Safety Director), Kate Rowe (Quality Coach) Escalation to Medication Safety Committee – Taryn Murray, Pharm D safety rep for Medicine Escalation via Physician/APP Safety Huddle – Drs Cristin Colford and Jane Brice, Co-chairs Escalation to Risk Management – Thomas Liu, Medicine Rep or Stephenie Fenton-Wilhelm, VP of RM Mortality Review Committee – Kelsey Acc, project manager or Clare Mock, Medical Director Escalation to PSS (Patient Safety Subcommittee) – via Clare Mock (*SBAR Format) Escalate to Patient Safety Officer (PSO) – Cristie Dangerfield, RN Escalate to Director of Safety for the Department of Medicine – Dr. Clare Mock

*SBAR: Situation, Background, Assessment, Recommendation

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Advanced Topics: Reference slides for Service Line Leaders* and/or Safety leaders

*As per guidelines from the CMO: all Service line leaders are expected to review SAFE reports related to their respective areas and to respond to requests (Tasks) for additional information or engagement in problem solving

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How to view the SAFE reports related to your area/service line

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How to add Comments: Select “Add Follow-up” drop down, then select “REVIEW”

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Using the TASK Function:

How to send a SAFE report to someone else to review and/or provide comments

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Completing an assigned Task: From your virtual desktop or a computer workstation in the hospital

  1. Click on “Tasks” Tab

  2. Select “Complete”

  3. Click “Open File”

  4. Log in w/your EPIC name and password